Shipping FAQ

Shipping

Postage is currently flat rate of $10 for all products

Orders will be posted within 1-3 business days.  We will email you a tracking number once your item is in the mail

Please let us know if you would like us to gift wrap your item.


Local Pick-Up in Brisbane:

You also have the option to collect your items from Mitchelton Library Coffee Cart during opening hours.  At the checkout, simply select ‘local pick-up’. Please contact us to arrange a day to pick up the item, so we can make sure to bring it with us to work!

Packaging:

We endeavour to use only recycled and compostable package materials where-ever possible, in line with our ethics.

Returns:

Please mail your item back to us in its original condition within 2 weeks of purchase and we will issue you a store credit.  We will not refund postage costs.

If the item arrives damaged or faulty, please contact us to arrange a refund or exchange.

Colours and imperfections:

Great care has been taken in our product photography to match colours to real life, but they may not necessarily display the same on every screen.

Communication:

Feel free to contact us by email  with any questions, queries, and feedback.